At Home Sale Store, we understand that the journey of our handcrafted pieces from our historic York workshop to your home is just as important as the craftsmanship itself. Our delivery services are designed to bring British elegance to your doorstep with care and reliability.

Worldwide Delivery with Care

We proudly ship our curated collections globally (excluding some Asian and remote areas), ensuring your chosen pieces arrive safely no matter where you are. Each item is carefully packaged by our team to protect its beauty during transit.

Shipping Options

✈ Standard Shipping

For those who wish to receive their treasures a little sooner, we offer expedited shipping through our trusted partners:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Cost: £12.95 (applicable to all orders)

Ideal for special occasions or when you simply can’t wait to enjoy your new statement piece.

🎁 Free Standard Shipping

For orders over £50, we’re delighted to offer complimentary shipping:

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Cost: Free (for orders £50 and above)

Perfect when you’re treating yourself to multiple pieces from our collections or building your heirloom collection gradually.

Order Processing

Each order receives our full attention before dispatch:

  • Processing Time: 1-2 business days
  • Dispatch Notification: You’ll receive an email with tracking information when your order ships
  • Packaging: Every item is wrapped with the same care we’d use for museum pieces

Our Delivery Promise

We stand behind every piece that leaves our store with these commitments:

  • Transparent tracking from our workshop to your home
  • Responsive customer service should you have any delivery queries
  • Careful handling of fragile items like our Caithness glassware and ceramic vases
  • Flexible returns within 15 days of receipt if needed

Should you have any special delivery requirements or questions about shipping to your location, our customer service team at [email protected] is always happy to help.

We look forward to delivering a touch of British craftsmanship to your home.

The Home Sale Store Team